At Obviously Apparel, we believe in providing you with superior quality products.

We are proud to provide a replacement guarantee on all purchases from our online store.

In the unlikely event that you receive an Obviously Apparel product with a defect caused by a manufacturing fault,  we will also replace it free of charge.

This replacement guarantee is available for 6 months after purchase of the product.

In order to notify us of a faulty garment and access the guarantee, please:

  • Take a high-resolution digital photo of the product showing the problem area
  • Send us an email at containing the following:
    • Digital photo
    • A brief description of the problem
    • Your order number
    • Date of order
    • Exact description of product (style, size, colour, e.g. boxer brief, medium, black)

We will confirm the fault and issue a replacement via trackable express shipping.

Please note that the guarantee does not apply to discontinued items, items bought on sale, or variations between designs and waistband sizes.